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Privacy Policy

Effective Date: May 25, 2025

Privacy Policy Overview

This Privacy Policy outlines our practices regarding the collection, utilization, and sharing of your information when you engage with our Service. It also informs you of your privacy rights and the legal protections available to you. We utilize your personal data to enhance and provide our Service. By using the Service, you consent to the collection and use of your information as described in this Privacy Policy. This document has been generated with the assistance of the Terms Feed Privacy Policy Generator.

Interpretation

Terms with initial capital letters carry specific meanings as defined below. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

For this Privacy Policy:

  • Account: A unique account established for you to access our Service or certain portions of it.

  • Affiliate: An entity that controls, is controlled by, or is under common control with another party, where "control" implies ownership of 50% or more of voting shares or securities.

  • Application: The software program provided by the Company, which you download onto any electronic device, referred to as Spay.

  • Company:Refers to Spay Fintech Pvt. Ltd., located at 316 Laxmi Plaza, Laxmi Industrial State, Andheri West, Mumbai, Maharashtra, 400053.

  • Cookies:Small files placed on your computer, mobile device, or any other device by a website, which contain details of your browsing history on that site.

  • Country: Refers to Maharashtra, India.

  • Device:Any device capable of accessing the Service, including computers, cell phones, or digital tablets.

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Service: Refers to the Application, the Website, or both.

  • Service Provider: Any individual or entity that processes data on behalf of the Company, including third-party companies or individuals employed to facilitate or analyze the Service.

  • Usage Data:Data collected automatically, either generated by the use of the Service or from its infrastructure (e.g., the duration of a page visit).

  • Website: Refers to Spay, accessible at https://spay.live/

  • You: The individual accessing or using the Service, or the entity on whose behalf such individual is accessing or using the Service.

Types of Data Collected

Personal Data:While using our Service, we may request that you provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

  • Personal Data: While using our Service, we may request that you provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:
    • Email address
    • First name and last name
    • Phone number
  • Usage Data: Usage Data is collected automatically when you use the Service. This data may include details such as your device’s Internet Protocol address (IP address), browser type and version, pages visited on our Service, date and time of visits, time spent on those pages, unique device identifiers, and other diagnostic data.

    When accessing the Service via a mobile device, we may automatically collect specific information, including but not limited to the type of mobile device used, its unique ID, IP address, mobile operating system, and browser type.

    We may also gather information your browser sends whenever you visit our Service or access it through a mobile device.

We utilize cookies and similar tracking technologies to monitor activity on our Service and store certain information. The tracking technologies we use may include beacons, tags, and scripts to collect and analyze information to enhance our Service. These technologies may consist of:

  • Cookies or Browser Cookies: Small files placed on your Device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser settings to refuse cookies, our Service may use cookies. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs) that allow the Company to count users who have visited those pages or opened an email and for other related website statistics.
    Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your device when you go offline, while Session Cookies are deleted when you close your web browser. You can learn more about cookies on the TermsFeed website.
    We use both Session and Persistent Cookies for the following purposes:

  • Necessary / Essential Cookies:These Session Cookies are essential for providing you with services available through the Website and enabling you to use certain features. They help authenticate users and prevent fraudulent account use. Without these Cookies, the requested services cannot be provided.

    • Cookies Policy / Acceptance of Cookie Notice
  • Type:Persistent Cookies

  • Managed by:Company

  • Purpose:These cookies help us determine whether users have accepted the use of cookies on our Website.

    • Functionality Cookies
  • Type:Persistent Cookies

  • Managed by:Company

  • Purpose:These cookies enable us to remember your preferences when using the Website, such as your login credentials or language choice. The goal of these cookies is to provide a more personalized experience and to prevent you from having to re-enter your settings each time you visit the Website.


    • For further details about the cookies we utilize and your options regarding them, please refer to our Cookies Policy or the Cookies section in our Privacy Policy.

The Company may utilize your Personal Data for the following purposes:

  • Service Provision and Maintenance:To deliver and sustain our Service, including monitoring its usage.

  • Account Management:To manage your registration as a user of the Service. The Personal Data you provide grants you access to various functionalities of the Service available to registered users.

  • Contract Fulfillment:To develop, comply with, and execute the purchase contract for the products or services you have acquired through the Service.

  • Communication:To reach out to you via email, phone, SMS, or other forms of electronic communication, including push notifications from mobile applications, regarding updates or important information related to functionalities, products, or services, including necessary security updates.

  • Promotional InformationTo provide you with news, special offers, and general information about similar goods, services, and events that we offer unless you have opted out of receiving such information.

  • Request Management:To handle and respond to your requests.

  • Business Transfers:We may use your information to evaluate or conduct a merger, sale, restructuring, or transfer of some or all of our assets, where your Personal Data is part of the assets involved.

  • Additional Purposes: We may use your information for other purposes such as data analysis, identifying usage trends, assessing the effectiveness of our promotional efforts, and enhancing our Service, products, and overall user experience.

  • With Service Providers:We may share your data with Service Providers to monitor and analyze our Service usage and to contact you.

  • For Business Transfers:Your personal information may be shared or transferred during negotiations for any merger, asset sale, financing, or acquisition of all or part of our business.

  • With Affiliates:We may share your information with our affiliates, requiring them to adhere to this Privacy Policy. Affiliates include our parent company and any subsidiaries or joint venture partners under our control.

  • With Business Partners:We may share your information with our business partners to provide you with specific products, services, or promotions.

  • With Other Users: If you share personal information or interact publicly with other users, that information may be visible to all users and may be publicly distributed..

  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

    • Retention of Your Personal Data

    The Company will retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We will keep and use your Personal Data as required to comply with our legal obligations, resolve disputes, and enforce our agreements and policies.
    The Company will also retain Usage Data for internal analysis. Generally, Usage Data is kept for a shorter duration unless it is used to enhance security or improve our Service, or if we are legally required to retain it for longer periods.

    • Transfer of Your Personal Data

    Your information, including Personal Data, is processed at the Company's operating offices and any other locations where the parties involved in processing are situated. This means your information may be transferred to, and maintained on, computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.


    By consenting to this Privacy Policy and submitting your information, you agree to this transfer.
    The Company will take all reasonable measures to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country unless adequate controls are in place to protect your data and other personal information.
    Your personal data, including any information you submit, may be processed at our company's operating offices and other locations where the parties involved in the processing are based. This means that your data may be transferred and stored in a jurisdiction where data protection laws may differ from those in your area.
    By using our services and providing your consent to this Privacy Policy, you agree to the transfer and storage of your personal data. We will take reasonable steps to ensure that your data is treated securely and in accordance with this policy, and that appropriate measures are in place to protect your personal information.
    You have the right to request deletion or assistance in deleting personal data that we have collected about you. Our service may allow you to delete certain information about yourself. You can update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.
    In certain situations, we may be required to disclose your personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal data if we believe it is necessary to protect our rights, property, or safety, or to protect the rights, property, or safety of others.
    We take the security of your personal data seriously, but no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable measures to protect your personal data, we cannot guarantee its absolute security.
    Our services are not intended for or directed at individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you believe that we have collected information from a child under 13, please contact us so that we can take appropriate steps to delete such information.
    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of the policy. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective, and update the "Last updated" date at the top of this Privacy Policy. We encourage you to review the Privacy Policy periodically for any changes.
    If you have any questions about this Privacy Policy, please contact us by email at inquiry@spay.live or by visiting this page on our website: https://spay.live/
    By using our website, you agree to our terms and conditions. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
    We use cookies to improve your experience on our website. By accessing our website, you consent to our use of cookies in accordance with our Privacy Policy. If you wish to disable cookies, you may do so through your browser settings.
    We reserve the right to update or change our terms and conditions without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new terms and conditions.
    We are not responsible for the content or privacy practices of any third-party websites linked to or from our site. We encourage you to review the privacy policies of these sites before providing any personal information.
    If you have any questions about our terms and conditions, please contact us at inquiry@spay.live